The US "click to cancel" rule was made, then vacated

2025 United States Ongoing

The FTC finalised a rule in October 2024 requiring cancellation to be as easy as sign-up. On 8 July 2025 the Eighth Circuit vacated it on procedural grounds, without ruling on the substance, leaving the 1973 prenotification rule and case-by-case enforcement in place. The FTC reopened the question in March 2026, noting complaints had risen from 33 a day in late 2020 to more than 90 a day.

Year
2025
Where
United States
Outcome
Ongoing
Victims
Not stated in the sources
Schemes
Subscription traps and free trials
Last reviewed
2026-09-06

The facts, as recorded

Why this case matters

For nine months the United States had a rule that said cancelling a subscription must be at least as easy as starting one. Then it did not.

The rule was not struck down because a court decided the requirement was wrong. It was vacated because the FTC did not do a preliminary regulatory analysis that section 22 of the FTC Act required. The substance was never reached.

That distinction matters for anyone trying to understand why the interfaces have not changed.

The sequence

16 October 2024. The FTC finalises the amended Negative Option Rule, known as Click-to-Cancel.

8 July 2025. The Eighth Circuit vacates it, holding the Commission should have conducted the preliminary regulatory analysis required by 15 U.S.C. 57b-3(b)(1).

11 March 2026. The FTC issues an Advance Notice of Proposed Rulemaking, asking whether and how to amend the rule that survived — the prenotification rule dating from the 1970s, which was written for book and record clubs sending physical goods by post.

What is left

Two things.

The old Negative Option Rule, which addresses prenotification plans and does not fit the way subscriptions are sold now.

And the Restore Online Shoppers’ Confidence Act, which is a statute and therefore untouched by the vacatur. ROSCA is what the FTC used against Amazon and Chegg, and both of those actions came after the rule was vacated. Enforcement continues; it is simply case by case, one company at a time.

The complaint curve

The FTC’s own notice supplies the number that describes the problem: complaints about negative option practices rose from at least 33 a day in late 2020 to more than 90 a day in 2025, and total more than 100,000 over five years.

Nearly tripling in five years, through a period in which the agency was actively rulemaking on the subject.

What it means for a reader

Practically: in the United States there is no general legal guarantee that cancelling will be simple. There is a statute that lets the FTC act against the worst examples after the fact, and there are enforcement actions large enough to change individual companies’ behaviour.

Which puts the burden back on the reader, and makes the boring defences the real ones — a card that can be locked to a merchant, a calendar reminder before the trial ends, and a monthly look at the statement.

Sources

  1. Federal Trade Commission Announces Final "Click-to-Cancel" Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships. US Federal Trade Commission. Accessed 2026-09-06. Supports: The 16 October 2024 announcement and the content of the amended rule.
  2. Bureau of Consumer Protection, Federal Trade Commission v. FTC (No. 24-3137), opinion of the United States Court of Appeals for the Eighth Circuit. United States Court of Appeals for the Eighth Circuit. Accessed 2026-09-06. Supports: The 8 July 2025 vacatur and the section 22 preliminary regulatory analysis holding.
  3. Negative Option Rule: Advance Notice of Proposed Rulemaking. US Federal Trade Commission. Accessed 2026-09-06. Supports: The reference to the vacated 2024 Rule and the complaint rate rising from 33 per day in late 2020 to more than 90 per day in 2025.
  4. FTC Seeks Public Comment in Response to Advance Notice of Proposed Rulemaking Regarding Negative Option Marketing Practices. US Federal Trade Commission. Accessed 2026-09-06. Supports: The 11 March 2026 ANPRM and the figure of more than 100,000 complaints in the past five years.

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