Reporting a scam in Argentina

First hour, in order

  1. Call your bank. Contact your bank at once to block the account or card and file a formal complaint with it. Keep the complaint number, because the BCRA will ask for it.
  2. Stop paying. No fee, tax or "release payment" ever unlocks money that does not exist.
  3. Screenshot everything before you delete an app, block a number or close an account.
  4. Then report using the routes below. Reporting is slower than the bank call, and less urgent, but it is what produces enforcement.

Argentina’s specialist route for online fraud is UFECI, the federal prosecutors’ cybercrime unit in Buenos Aires. It receives complaints and runs preliminary investigations, and its page lists a dedicated complaints email, [email protected], alongside a phone number.

If the fraud went through a bank, start with the bank. The central bank, BCRA, runs an online fraud and scam complaint, but only after you have complained to the bank, waited at least 10 business days without a satisfactory answer and filed a police or judicial report.

We found no single national scam hotline. Reporting is split between prosecutors, the police, the central bank and consumer defence, and it is designed for residents, so a victim abroad should also report through their own country’s fraud channel.

Where to report

Unidad Fiscal Especializada en Ciberdelincuencia (UFECI), Ministerio Público Fiscal

Open the reporting page

Phone: +54 11 5071-0040

Also worth using

What not to do

Sources

Agency names, URLs and phone numbers were checked on 2026-10-10. Government contact details do change, if something here is wrong, please tell us.

  1. Unidad Fiscal Especializada en Ciberdelincuencia (UFECI). Ministerio Público Fiscal de la Nación. Accessed 2026-10-10. Supports: UFECI address, phone (+54 11 5071-0040), complaints email [email protected], and its role in receiving complaints and running preliminary investigations..
  2. Reclamar por fraude o estafa ante el BCRA. Banco Central de la República Argentina. Accessed 2026-10-10. Supports: Steps required before a BCRA fraud complaint (bank complaint, police or judicial report, 10 business days), the 0800-666-1518 consumer line and the [email protected] address..
  3. Banco Central de la República Argentina. Banco Central de la República Argentina. Accessed 2026-10-10. Supports: BCRA main phone +54 11 4348-3500 and its 'Reclamar por fraude o estafa' channel..
  4. Defensa del Consumidor. Secretaría de Industria y Comercio, Argentina. Accessed 2026-10-10. Supports: Consumer complaint portal and assistance service..