Reporting a scam in Australia
First hour, in order
- Call your bank. Call your bank immediately using the number on your card or in your banking app.
- Stop paying. No fee, tax or "release payment" ever unlocks money that does not exist.
- Screenshot everything before you delete an app, block a number or close an account.
- Then report using the routes below. Reporting is slower than the bank call, and less urgent — but it is what produces enforcement.
Australia has several reporting bodies and the National Anti-Scam Centre now stitches their data together. Scamwatch is the general route; ReportCyber is the one to use when money has actually gone; IDCARE gives you a human case manager.
Where to report
Scamwatch (National Anti-Scam Centre)
Also worth using
If your identity was used
IDCARE is the route for identity misuse: new accounts opened in your name, credit taken out, documents copied.
What not to do
- Do not pay anyone to recover your money. No legitimate service charges an up-front fee to get stolen funds back, and people who have just been scammed are the primary market for recovery scams.
- Do not use contact details the scammer gave you — not the phone number, not the "support" chat, not a link in a message. Look the agency up yourself.
- Do not delete the evidence. Apps, chats, wallet addresses and transaction IDs are what make a report actionable.
- Do not send one more payment. This is where most of the largest losses happen.
Sources
- Report a scam. National Anti-Scam Centre (ACCC). Accessed 2026-09-06.
- Report a cybercrime. Australian Signals Directorate. Accessed 2026-09-06.