Reporting a scam in Cambodia

First hour, in order

Call your bank. Contact your bank or e-wallet provider immediately, then call the National Bank of Cambodia's consumer hotline (085 600 002, Phnom Penh head office) if it isn't resolved.
Stop paying. No fee, tax or "release payment" ever unlocks money that does not exist.
Screenshot everything before you delete an app, block a number or close an account.
Then report using the routes below. Reporting is slower than the bank call, and less urgent, but it is what produces enforcement.

Cambodia’s National Police run an online portal, “Hotline Scam Reporting 24/7,” for reporting investment scams (including pig-butchering), business email compromise, illegal loans, social-media fraud, phone spoofing, and banking scams. It’s overseen by the Ministry of Interior’s Anti-Cybercrime Department, but the form itself is in Khmer, asks for a selfie alongside an ID photo, and warns that complainants may be asked to appear in person; it is built primarily for people reporting from inside Cambodia, not for a remote victim abroad.

For fraud delivered by phone, SMS, or messaging apps: Telegram impersonation scams and fake-prize messages are common complaints, the Telecommunication Regulator of Cambodia (TRC) takes reports on its hotline, 6789, or by email. TRC’s own published short-code directory also lists a dedicated line for a government “Ad-Hoc Committee for Combating Tech Scams” (1246/1247), alongside the general police emergency number, 117. If money moved through a Cambodian bank or e-wallet, contact that institution first, then the National Bank of Cambodia’s consumer hotline. Before sending money into any Cambodia-based investment scheme, check it against the Securities and Exchange Regulator of Cambodia’s licensing records: SERC has repeatedly warned that unlicensed groups are raising money on social media with promises of high returns.

One honest caveat: Cambodia is also, by a wide margin, one of the source countries for the pig-butchering and romance-investment scams documented elsewhere on this site (see the Prince Group case), run out of forced-labour compounds that target victims worldwide. Cambodia’s own consumer-fraud reporting system is built mainly for domestic complainants, not for the foreign victims those compounds target. If a scam reached you from Cambodia but you live elsewhere, report it through your own country’s fraud-reporting channel as well, the Cambodian contacts above are the right place to flag it locally, but they are not a substitute for reporting at home.

Where to report

Cambodia National Police: Hotline Scam Reporting 24/7 (Anti-Cybercrime Department)

Open the reporting page

Also worth using

Telecommunication Regulator of Cambodia (TRC) · 6789
Reports of phone, SMS, and messaging-app fraud (e.g. Telegram impersonation and prize scams). TRC's own short-code directory also lists a dedicated 'Ad-Hoc Committee for Combating Tech Scams' line at 1246/1247.
National Bank of Cambodia, consumer hotline · 085 600 002
For complaints about banks, payment providers, and e-wallets. Separate numbers are published for each provincial branch.
Securities and Exchange Regulator of Cambodia (SERC) · 023 885 611
Confirm whether an investment company or scheme is licensed before sending money. SERC has repeatedly warned about unlicensed groups soliciting funds on social media with promises of high returns.

What not to do

Do not pay anyone to recover your money. No legitimate service charges an up-front fee to get stolen funds back, and people who have just been scammed are the primary market for recovery scams.
Do not use contact details the scammer gave you, not the phone number, not the "support" chat, not a link in a message. Look the agency up yourself.
Do not delete the evidence. Apps, chats, wallet addresses and transaction IDs are what make a report actionable.
Do not send one more payment. This is where most of the largest losses happen.

Sources

Agency names, URLs and phone numbers were checked on 2026-09-22. Government contact details do change, if something here is wrong, please tell us.

Hotline Scam Reporting 24/7. Cambodia National Police. Accessed 2026-09-22. Supports: Primary online scam-reporting portal and the fraud categories it covers (investment/pig-butchering, business email compromise, illegal loans, social-media fraud, spoofing, banking scams); requires ID photo and may require an in-person follow-up..
Anti-cybercrime police counter online fraud with scam hotline. Khmer Times. Accessed 2026-09-22. Supports: Confirms the Hotline Scam 24/7 system is overseen by the Ministry of Interior's Anti-Cybercrime Department..
Contact Us. Telecommunication Regulator of Cambodia. Accessed 2026-09-22. Supports: TRC hotline number (6789) and email ([email protected])..
Emergency Numbers. Telecommunication Regulator of Cambodia. Accessed 2026-09-22. Supports: Police emergency line (117) and the 'Ad-Hoc Committee for Combating Tech Scams' short codes (1246/1247)..
Hotline. National Bank of Cambodia. Accessed 2026-09-22. Supports: NBC consumer hotline numbers for the head office and each provincial branch, for banking and payment-service complaints..
Securities and Exchange Regulator of Cambodia. SERC. Accessed 2026-09-22. Supports: SERC contact phone and email, as the regulator of licensed securities and investment firms in Cambodia..