Reporting a scam in Indonesia

First hour, in order

Call your bank. Contact your bank or e-wallet provider at once and ask it to block the transaction, then file the IASC report and a police report.
Stop paying. No fee, tax or "release payment" ever unlocks money that does not exist.
Screenshot everything before you delete an app, block a number or close an account.
Then report using the routes below. Reporting is slower than the bank call, and less urgent, but it is what produces enforcement.

Indonesia’s main channel for money-transfer scams is the Indonesia Anti-Scam Centre (IASC), a portal led by the financial regulator OJK. You file a detailed report online, and it is passed to the banks and e-wallets involved so they can try to block the receiving accounts. The call center is 157. The IASC page lists a passport or KITAS as acceptable ID alongside the Indonesian KTP, so a foreign resident can use it, but the site is in Indonesian.

IASC says plainly that it is only one of two steps. It is for the financial side (blocking accounts), and it does not guarantee you will get money back. You must also file a police report (Laporan Polisi) at the nearest police station for the legal side. We could not read the national police cybercrime portal for this review, so we have not listed a police channel beyond that instruction. Gather transfer receipts, the scammer’s account details and your chat screenshots before you start, and file one report per receiving account.

Where to report

Indonesia Anti-Scam Centre (IASC), led by OJK (Satgas PASTI)

Open the reporting page

Phone: 157

Also worth using

Bank Indonesia contact center (Bank Indonesia Bicara) · 131
General contact center of the central bank. Not a fraud-reporting desk.
Komdigi: Aduan Nomor
A Komdigi complaint site for phone numbers. We could only read its page title on review, so check what it accepts before relying on it.

What not to do

Do not pay anyone to recover your money. No legitimate service charges an up-front fee to get stolen funds back, and people who have just been scammed are the primary market for recovery scams.
Do not use contact details the scammer gave you, not the phone number, not the "support" chat, not a link in a message. Look the agency up yourself.
Do not delete the evidence. Apps, chats, wallet addresses and transaction IDs are what make a report actionable.
Do not send one more payment. This is where most of the largest losses happen.

Sources

Agency names, URLs and phone numbers were checked on 2026-10-10. Government contact details do change, if something here is wrong, please tell us.

Indonesia Anti-Scam Centre. Otoritas Jasa Keuangan (OJK). Accessed 2026-10-10. Supports: IASC is a coordination forum led by OJK (Satgas PASTI) that sends victim reports to banks and e-wallets so they can block suspect accounts; reporters must also file a police report; the call center is 157; ID can be a KTP, KITAS or passport..
Bank Indonesia Contact Center. Bank Indonesia. Accessed 2026-10-10. Supports: Bank Indonesia's domestic contact center number is 131..
Aduan Nomor. Komdigi. Accessed 2026-10-10. Supports: Page title identifies the site as a Komdigi complaint service..