Reporting a scam in Philippines

First hour, in order

Call your bank. Call your bank or e-wallet provider immediately and ask them to freeze the receiving account.
Stop paying. No fee, tax or "release payment" ever unlocks money that does not exist.
Screenshot everything before you delete an app, block a number or close an account.
Then report using the routes below. Reporting is slower than the bank call, and less urgent — but it is what produces enforcement.

The PNP Anti-Cybercrime Group and the NBI both take cybercrime reports in the Philippines. Investment offers should be checked against SEC advisories, which name specific unregistered schemes.

Where to report

Also worth using

What not to do

Do not pay anyone to recover your money. No legitimate service charges an up-front fee to get stolen funds back, and people who have just been scammed are the primary market for recovery scams.

Do not use contact details the scammer gave you — not the phone number, not the "support" chat, not a link in a message. Look the agency up yourself.

Do not delete the evidence. Apps, chats, wallet addresses and transaction IDs are what make a report actionable.

Do not send one more payment. This is where most of the largest losses happen.

Sources

Agency names, URLs and phone numbers were checked on 2026-09-06. Government contact details do change — if something here is wrong, please tell us.

PNP Anti-Cybercrime Group. Philippine National Police. Accessed 2026-09-06.

Securities and Exchange Commission. SEC Philippines. Accessed 2026-09-06.