Reporting a scam in Poland

First hour, in order

Call your bank. Call your bank at once, using the number on your card or the bank's own website, and ask it to block the payment.
Stop paying. No fee, tax or "release payment" ever unlocks money that does not exist.
Screenshot everything before you delete an app, block a number or close an account.
Then report using the routes below. Reporting is slower than the bank call, and less urgent, but it is what produces enforcement.

Poland does not appear to have one dedicated scam-reporting agency for the public. The most direct online route we could verify is CERT Polska, the national incident-response team inside NASK, which takes reports at incydent.cert.pl and publishes guidance on phishing and fake investments. Fraud is also a crime, so it can be reported to the police (997 is the police number shown on policja.pl), and the police run a dedicated cybercrime bureau, the CBZC.

If you were pitched an investment, the financial regulator KNF publishes public warnings about unauthorised entities, and UOKiK handles consumer-protection issues. We did not find a verified dedicated fraud hotline, and the phone numbers above are general switchboards. Most of these services are in Polish and designed for residents, so a victim abroad should also report through their own country’s fraud channel.

Where to report

CERT Polska (NASK), incident reporting

Open the reporting page

Also worth using

Centralne Biuro Zwalczania Cyberprzestępczości (CBZC), Polish Police cybercrime bureau
The police unit for cybercrime. The site is in Polish, and we could not confirm a direct public reporting form there.
Komisja Nadzoru Finansowego (KNF), Polish Financial Supervision Authority · +48 22 262 58 00
Publishes public warnings about unauthorised financial entities. Phone is the switchboard.
Urząd Ochrony Konkurencji i Konsumentów (UOKiK) · +48 22 55 60 800
Consumer protection office, with a 'Help for consumers in Poland' section. Phone is the office's main number.

What not to do

Do not pay anyone to recover your money. No legitimate service charges an up-front fee to get stolen funds back, and people who have just been scammed are the primary market for recovery scams.
Do not use contact details the scammer gave you, not the phone number, not the "support" chat, not a link in a message. Look the agency up yourself.
Do not delete the evidence. Apps, chats, wallet addresses and transaction IDs are what make a report actionable.
Do not send one more payment. This is where most of the largest losses happen.

Sources

Agency names, URLs and phone numbers were checked on 2026-10-10. Government contact details do change, if something here is wrong, please tell us.

Zgłoś incydent. CERT Polska (NASK). Accessed 2026-10-10. Supports: CERT Polska's online incident-reporting service..
CERT Polska. CERT Polska (NASK). Accessed 2026-10-10. Supports: Incident reporting is done at incydent.cert.pl; CERT Polska operates inside NASK and publishes guidance on phishing and fake investments..
Centralne Biuro Zwalczania Cyberprzestępczości. Policja (Polish Police). Accessed 2026-10-10. Supports: CBZC as the police cybercrime unit, including its work on investment fraud and fake fund-recovery schemes..
Contact details. Komisja Nadzoru Finansowego. Accessed 2026-10-10. Supports: KNF switchboard (+48 22) 262 58 00 and email..
Office of Competition and Consumer Protection. UOKiK. Accessed 2026-10-10. Supports: UOKiK main phone number +48 22 55 60 800 and its consumer-help section..