Reporting a scam in Turkey

First hour, in order

Call your bank. Call your bank's fraud line at once and ask it to block the transfer, then file a police report.
Stop paying. No fee, tax or "release payment" ever unlocks money that does not exist.
Screenshot everything before you delete an app, block a number or close an account.
Then report using the routes below. Reporting is slower than the bank call, and less urgent, but it is what produces enforcement.

Turkey’s police run a Cybercrime Department (Siber Suçlarla Mücadele Daire Başkanlığı) inside the National Police, with its own pages on fraud, social-media fraud, ATM fraud and marriage-promise fraud. We could verify its Ankara phone number and email, but not a dedicated online portal for foreign victims. In practice, a report is a criminal complaint filed with the police or a prosecutor’s office.

For scam calls and SMS, the telecom regulator BTK takes consumer complaints on 120 or through its online form. For investment schemes, check SPK’s list of unlicensed capital-market activities. The police warn that officials never ask for account numbers, money or gold. Most of this infrastructure is in Turkish and aimed at residents, so a victim abroad should also report through their own country’s fraud channel.

Where to report

Emniyet Genel Müdürlüğü, Siber Suçlarla Mücadele Daire Başkanlığı (Turkish National Police, Cybercrime Department)

Open the reporting page

Phone: +90 312 462 55 00

Also worth using

Bilgi Teknolojileri ve İletişim Kurumu (BTK), consumer contact centre · 120
Telecom regulator. Handles consumer complaints about phone, SMS and internet services, with an online complaint form at tuketicisikayet.btk.gov.tr.
Sermaye Piyasası Kurulu (SPK, Capital Markets Board) · +90 312 292 90 90
Securities regulator. Publishes a list of unlicensed capital-market activities and takes complaints and reports through an online form.
Siber Güvenlik Başkanlığı (Cyber Security Presidency)
Successor to USOM, which has moved its cyber incident reporting and malicious-link lists to this site. The site is Turkish-only.

What not to do

Do not pay anyone to recover your money. No legitimate service charges an up-front fee to get stolen funds back, and people who have just been scammed are the primary market for recovery scams.
Do not use contact details the scammer gave you, not the phone number, not the "support" chat, not a link in a message. Look the agency up yourself.
Do not delete the evidence. Apps, chats, wallet addresses and transaction IDs are what make a report actionable.
Do not send one more payment. This is where most of the largest losses happen.

Sources

Agency names, URLs and phone numbers were checked on 2026-10-10. Government contact details do change, if something here is wrong, please tell us.

Siber Suçlarla Mücadele Daire Başkanlığı. Emniyet Genel Müdürlüğü (Turkish National Police). Accessed 2026-10-10. Supports: Cybercrime department address, phone (0 312 462 55 00) and email ([email protected]); the police fraud pages on social-media, ATM and marriage-promise fraud..
Dolandırıcılık. Emniyet Genel Müdürlüğü (Turkish National Police). Accessed 2026-10-10. Supports: Police fraud-awareness page, including the warning that prosecutors and police never ask for account numbers, money or gold..
BTK home page. Bilgi Teknolojileri ve İletişim Kurumu. Accessed 2026-10-10. Supports: BTK consumer contact centre number 120, consumer complaint portal link and main office phone..
SPK contact page. Sermaye Piyasası Kurulu. Accessed 2026-10-10. Supports: SPK phone numbers, KEP address and online complaint form for information requests, complaints and reports..
USOM notice. Ulusal Siber Olaylara Müdahale Merkezi / Siber Güvenlik Başkanlığı. Accessed 2026-10-10. Supports: Cyber incident and malicious-link services have moved to siberguvenlik.gov.tr under the Cyber Security Presidency..