Every claim sourced and dated
Scam types106
Case files294
Search

Fact #34 The lawTactics

110%the most a mover can require at delivery under a non-binding estimate

Under US federal rules, an interstate mover cannot require more than 110% of a non-binding estimate at delivery, or 100% of a binding one, before it unloads your belongings.

FMCSA has a name for movers who hold a loaded truck until you pay more: hostage complaints. It also says a phone rate quote given without inspecting your goods is not an estimate, and paying by card keeps a chargeback available.

Post it XBlueskyThreadsLinkedInFacebook Image Square image

Source: Federal Motor Carrier Safety Administration, US Department of Transportation · Federal Motor Carrier Safety Administration, US Department of Transportation. Read more: moving company

Sources

  1. How can I avoid unexpected moving costs?. Federal Motor Carrier Safety Administration, US Department of Transportation. Accessed 2026-09-06. Supports: The written estimate requirement, the rate-quote distinction, the inspection advice, and the 100% and 110% payment limits.
  2. Operation Protect Your Move. Federal Motor Carrier Safety Administration, US Department of Transportation. Accessed 2026-09-06. Supports: The 2023 and 2024 operation dates and states, and the definition of NCCDB hostage complaints.